Returns & exchanges — VEDRA
Wrong size? We swap it free, at your door.
Free exchanges
Within 14 days of delivery. Send your order number and new size on WhatsApp. The courier brings the new one and takes the old one in a single visit.
- Unworn, unwashed, tags on
- One free exchange per piece
- We hold your new size as soon as you message
Refunds
Return unworn pieces within 14 days. Pickup costs EGP 50, free if the item is faulty.
Refunds land within 5 business days. Cash orders go to your wallet, InstaPay or bank. Card orders go back to the card.
Faulty or wrong item
Tell us within 48 hours with a photo. We replace it free or refund in full, shipping included.